In an episode filled with inspiration and resilience, “Emerging Franchise Brands” introduces Hao Lam, the founder and CEO of Best in Class Education Center. Hao’s story is not just one of creating a successful business, but also of overcoming immense personal challenges and leveraging those experiences to inspire others.
Hao Lam’s journey began in war-torn Vietnam, where his family suffered significant hardships. His father, once a soldier alongside the U.S. Army, was captured, and the family presumed him dead until his miraculous return a year later. This tumultuous childhood shaped Hao’s resilience and determination. Fleeing Vietnam without formal education, Hao’s prospects were bleak. However, his encounter with Lisa, his future wife and business partner, in a refugee camp marked the beginning of his transformation. Influenced by Lisa’s support and his own relentless pursuit of education, Hao eventually graduated from the University of British Columbia and moved to Seattle, where the roots of Best in Class Education Center would take hold.
The core of Hao Lam’s business philosophy is deeply personal. His experiences as a refugee, learning English from scratch, and struggling to find his path, led him to value education as a tool for empowerment. Best in Class Education Center was born from this vision, offering tutoring and educational services that go beyond traditional learning environments. The franchise distinguishes itself with a proprietary curriculum and a robust technological infrastructure that supports both students and franchisees.
Innovative Franchise Model
Under Hao’s leadership, Best in Class embraced technological advancements to stay relevant and competitive. The transition to include online learning platforms during the COVID-19 pandemic exemplifies the brand’s adaptability and commitment to its students and franchisees. Moreover, Hao’s personal involvement in mentoring franchisees and his commitment to their success set Best in Class apart in the crowded educational space.
Hao’s story is also one of giving back. He views his role not just as a CEO but as a mentor and coach, deeply engaged in the development of his franchisees. This commitment stems from his gratitude towards those who helped him during his formative years and his desire to pay it forward.
Looking Forward
As Best in Class Education Center continues to grow, Hao’s vision remains clear: to empower through education and expand his impact through franchising. With 45 locations and plans to double this number, the future looks bright for Hao Lam and his educational franchise. His journey from a refugee to a CEO encapsulates the transformative power of education and entrepreneurship, serving as a profound inspiration for anyone facing adversity.
Hao Lam’s narrative is a powerful reminder of how personal trials can translate into professional triumphs, highlighting the impact of resilience, education, and community support in building a successful franchise.
August 27, 2024
